Turkey (Türkçe) 
This Agreement is entered into between:
Envicti Digital Cloud Services
Address: Seyrantepe Neighborhood, 8059th Street, No: 3/2, Karaköprü / Şanlıurfa, Türkiye
Tax Number: 8591110707 (Şehitlik Tax Office)
Phone: +90 850 335 1 337
Email: contact@envicti.com
(hereinafter referred to as “ENVICTI”)
and
The individual or legal entity purchasing services from ENVICTI
(hereinafter referred to as “CUSTOMER”)
This Agreement governs the terms and conditions of the services provided by ENVICTI, including but not limited to:
3.1. ENVICTI agrees to provide services within the limits of its technical infrastructure.
3.2. Services are limited to the specifications of the purchased package.
3.3. ENVICTI reserves the right to modify services for maintenance, security, or infrastructure improvements.
4.1. CUSTOMER agrees to provide accurate and complete information during registration.
4.2. The CUSTOMER is responsible for maintaining account security.
4.3. All activities conducted through the account are the responsibility of the CUSTOMER.
5.1. All services are provided on a prepaid basis.
5.2. Services may be suspended or terminated if payment is not received by the due date.
5.3. ENVICTI reserves the right to change pricing at any time.
5.4. Invoices are issued based on the information provided by the CUSTOMER.
6.1. Domain name services are non-refundable.
6.2. Hosting services may be refunded within 7 days of purchase, provided there is no abuse.
6.3. VPS, VDS, and dedicated servers are non-refundable.
6.4. Refund requests must be submitted to help@envicti.com.
The CUSTOMER agrees not to use ENVICTI services for:
ENVICTI reserves the right to suspend or terminate services in case of violations.
8.1. Abuse reports should be sent to abuse@envicti.com.
8.2. ENVICTI reserves the right to investigate complaints and take necessary action.
8.3. Services may be suspended or terminated if abuse is confirmed.
9.1. Support requests must be submitted via help@envicti.com.
9.2. Support scope depends on the purchased service.
9.3. Third-party software support is limited and remains the CUSTOMER’s responsibility.
10.1. ENVICTI aims for 99% uptime but does not guarantee uninterrupted service.
10.2. Scheduled maintenance may occur with prior notice.
10.3. ENVICTI is not liable for downtime caused by force majeure events.
11.1. The CUSTOMER is responsible for maintaining backups of their data.
11.2. Even if backup services are provided, ENVICTI is not liable for data loss.
11.3. ENVICTI assumes no responsibility for any data loss.
12.1. ENVICTI does not share customer data with third parties except where legally required.
12.2. Necessary measures are taken in compliance with applicable data protection laws.
12.3. The CUSTOMER consents to data processing by using the services.
13.1. The CUSTOMER agrees to comply with all applicable laws and regulations.
13.2. Legal inquiries may be directed to legal@envicti.com.
13.3. ENVICTI is not responsible for customer-generated content.
14.1. Either party may terminate this Agreement at any time.
14.2. ENVICTI may terminate services immediately in case of violations.
14.3. No refunds will be issued upon termination unless otherwise stated.
ENVICTI shall not be held liable for failure to perform due to events beyond its control, including but not limited to natural disasters, war, cyberattacks, or infrastructure failures.
This Agreement shall be governed by the laws of the Republic of Türkiye.
Any disputes shall be resolved in the courts and enforcement offices of Şanlıurfa, Türkiye.
By purchasing and using ENVICTI services, the CUSTOMER acknowledges that they have read, understood, and agreed to all terms of this Agreement.
